Catalyst Claims have been working very closely with the NADC to create a collaborative network of fully and independently trained drainage contractors throughout the UK.
Most insurers when notified of a claim will want to utilise their own supply chain of contractors to carry out the works. So if you’ve attended a call out, diagnosed the problem and provided a solution – at the moment you probably won’t get the work.
This is frustrating for the drainage contractor and the customer, as well as time consuming for both parties.
The vision is to provide a value added service in the management of insurance claims, which will facilitate speedy and satisfactory outcomes for all stakeholders.
The NADC has a large network of independently trained and competent contractors. Drainage companies that are normally owner operated, so they have a stake in every job they do. Companies that really care because it is their livelihood. Companies that believe in service.
Catalyst are also interested in uniformity of reporting and have been working with Viewline to produce a simple but effective estimate producer (EstaMate) that operates as a standalone product as well as integrating with the ground breaking Viewline CCTV Survey Reporting Software.